Pre-Payment, Cancellation Policy, Travel insurance
to finalise your booking we kindly ask for a prepayment of 200,00 euro per apartment. Our bank account of Residenz Feldmühle is:
CASSA DI RISPARMIO CAMPO TURES
IBAN: IT46S 060 4558 2700 0000 0164 900
2. CANCELLATION POLICY:
- Update Corona (travel warning or Covid infection):
- up to 7 days before arrival date: cancel free of charge
- up to 1 day before arrival: rebook free of charge to another period (until
- otherwise our cancellation conditions contninue to apply:Cancellation conditions:
- The Italian Consumer Protection Code does not provide for the right of cancellation of holiday bookings. Nevertheless, we allow cancellantions subject to the following conditions:
- up until 2 weeks before arrival: no charge
- 2 weeks to 4 days before arrival: 70% of the booking price per apartment
- from 3 nights before arrival: 100% of the booking price per apartment
- in case of late arrival or earlier departure: 100% of the booking price per apartment
- we recommend to book a travel insurance.
3. TRAVEL INSURANCE:
Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.
Click here to take your personal insurance.
COVID-19 insurance informations. Also COVID-19 illness is covered.
More informations about your stay:
- Rates: we kindly inform you that on our rates indicated on this website, exclude the City tax of 2,10€ (for adults and kids older than 14 years) and the final cleaning cost of 50,00€. Additional cleaning on request (30,00 €). Domestic animals welcome on request (15,00-30,00 €/night, depending on the season).
- Check-in from 3pm, Check-out time 10am:
Contactless check-in: Arrive at your preferred time. Your keycards will be kept in the Keysafe with code at the main entrace. Details follow via email.
Contactless check-out: please make your payment with bank transfer. On your departure, please leave your keys in the room.
- Slippers: to avoid tons of single-use slippers waste, we kindly ask you to bring your own from home.
- Waste: we also kindly ask you to separate waste stricly. Paper, metal, glass, organic waste and residual waste. The garbage containers are behind the residence. On your departure please put your garbage in each containers. Thank you for your cooperation!